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博世 · 博世中國傳動與控制技術(shù)事業(yè)部

客戶需求計劃員_DCCB

薪資面議  /  北京

2025-07-06 更新

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職位屬性

  • 招聘類型:社招
  • 工作性質(zhì):全職
  • 工作職能:商務(wù)

職位描述

1. Regular communication with key customers for market trend and demand situation. Considering customer behavior, adjust and fulfill demand mainly based on logistic agreement. 定期和關(guān)鍵客戶溝通市場及需求情況,,澄清&核查客戶需求,,基于物流協(xié)議規(guī)范,調(diào)整并滿足客戶需求;

2. Customer order management ( order receiving, confirming and changing),,discussion with customers for order and delivery status, summarize detail information, provide to related department to ensure satisfying customer real demand; 客戶訂單處理(訂單接收,,確認(rèn),變更),與客戶討論訂單以及交付情況,,匯總詳細(xì)信息,,并提供給相應(yīng)部門,以確保滿足客戶的真實需求,;

3. Shipping management,,coordinate whole supply chain to ensure shipping on time & achieve the sales target. Solving customer escalation case with team manager, to minimize the impact for customer production;發(fā)貨管理,,協(xié)調(diào)整個供應(yīng)鏈以確保按時發(fā)貨并實現(xiàn)銷售目標(biāo),與部門經(jīng)理共同解決來自客戶的升級事件,最小化對客戶生產(chǎn)的影響,;

4. Update relevant report, such as demand forecast/sales chance chasing/ OTD / Past due /; 維護(hù)相關(guān)報告,,例如需求預(yù)測,銷售機(jī)會追蹤表,,準(zhǔn)時發(fā)貨表,,拖期表等

5. Balance the supply chain in a healthy situation consider Quality, Cost and Delivery

綜合考慮質(zhì)量,交付,,成本因素,,確整個供應(yīng)連良性健康運(yùn)轉(zhuǎn)

6. Lead CIP projects in planning area to improve the planning efficiency and effectiveness

持續(xù)改進(jìn),提高計劃的可靠性和有效性

任職條件

1. Experience & Technical Knowhow

- Above 5 years working experience, thereof 3+ years in the logistics area,,demand planning & order fulfillment

- ERP and other IT system knowledge e.g. SAP, EDI, eKanban...

- Office software (Excel, PPT, PowerBI, RPA, other planning tools...)

- Lean production and lean logistics knowhow

5年工作經(jīng)驗 / 3年以上客戶需求管理&訂單處理相關(guān)領(lǐng)域工作經(jīng)驗/ 具備SAP或相關(guān)企業(yè)資源管理系統(tǒng)使用知識/ 制造業(yè)相關(guān)工作經(jīng)驗將獲得加分

2. Soft Skills

- Process design ability, have process improvement experience with VSDiA

- Good Project management skill

- Good understanding of Lean management and Agile (e.g. Scrum, Kanban...)

- Good communication skill and presentation skill

- Good Learning Ability, able to work out of the defined scope

具備流程設(shè)計及優(yōu)化能力/項目管理/深度理解精益生產(chǎn)/良好的溝通技巧和展示技巧/具備自主學(xué)習(xí)能力及發(fā)散思維