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Sr. Specialist DDIT OPS Site IT Expert

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Job Description

The IT Expert is responsible for the configuration and maintenance for the IT Infrastructure and IT Applications deployed at the Haiyan Site. They will coordinate with Global teams as needed to enable this support at site. The Site IT specialist will also support the IT requirements for ITOT Automation projects at the Haiyan site.

Key responsibilities

?Oversee and manage production system control, ensuring smooth and efficient operations.

?Handle and resolve production-related issues promptly to minimize downtime.

?Provide technical expertise for the design, configuration, installation, and maintenance of IT Systems software and associated hardware

including interacting with other teams as necessary.

?Manage and control the upgrade, optimization, and iteration of production systems.

?Oversee release management, ensuring timely and accurate deployment of updates and new features.

?Develop and implement policies and procedures to enhance production control processes. Monitor production performance and adjust schedules as necessary to meet demand.

?Participate in the development and execution of IT and Automation projects.

?Introduce / deliver enterprise end-user IT services/ solutions provided via global service portfolio in sites / countries / cluster

?Follow end user adoption plans provided when introducing new IT services/ solutions and oversee and measure adoption activities at sites

?Ensure business end-user requirements for regarding IT services are documented through Service Level Agreements (SLAs) and these SLA are met

?Highlight/identify gaps in existing functionality and review requirements with stakeholders - Develop a comprehensive requirement specifications including stake holder involvement that will determine the estimate of cost, time and resources to deploy solutions

?Ensure adherence to quality standards as defined by Novartis

?Ensure appropriate response to audit / IT Security assessment findings and recommendations - Monitor all events and take appropriate control action to address

?Prepare scopes of work and lead IT contractors as required to complete required work within project timelines.

?Develop project objectives working with user requirements and business plans.

?Leading discussions with internal business partners on priorities and timelines, consistently supporting the transparent sharing of information.

?Participate in operational excellence and continuous improvement efforts.

?Create and update procedures to drive operational efficiency and compliance.

?Implement and revise SOPs to conform with standards and policies.

Minimum Requirements

?Bachelor's degree in Computer Science, Information Technology, automation, engineering or a related field.

?Minimum of 8 years of experience in IT infrastructure & IT Applications including MES, SAP, LIMS, Labeling, OSIPI Apps etc, Minimum of 5 years in a GMP Pharma environment.

?Computer system validation experience, be able to write CSV document.

?Good communication with internal team and Global supporting team.

?Effective communication skills both verbal and written in Chinese and English, seamless.

?Hands-on experience building, fixing and troubleshooting things using common hand tools and diagnostic tools.

?Be able to maintain the lifecycle of IT system to ensure high quality computer system including implementing changes or resolve system issues.

?Understanding of Industrial automation system is a plus.

?Proven experience in managing budgets and project pipelines.

為什么選擇諾華：幫助患者及家屬不僅需要?jiǎng)?chuàng)新科學(xué),，還需要一支包括你我他在內(nèi)的充滿智慧與激情的團(tuán)隊(duì),，大家相互協(xié)作,、支持與激勵(lì)。共同實(shí)現(xiàn)突破,，改變患者的生活,。一起共創(chuàng)更好的未來，你準(zhǔn)備好了嗎,？

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Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network. You can follow us via Novartis Recruitment WeChat Official Account and Novartis Recruitment WeChat Video Account.

Benefits and Rewards: Go to Novartis career website to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

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