公司簡介
“We are Hilton, We are Hospitality. 我們是希爾頓,,我們詮釋待客之道?!?/p>
“We are Hilton, We are Hospitality. 我們是希爾頓,,我們詮釋待客之道?!?/p>
Assist the General Manager in his daily work, including providing secretarial services, handling administrative office affairs and assisting other administrative assistants and clerks in resolving problems arising from their work. Oversee all administrative functions including receiving and receiving internal and external mail, handling correspondence independently, and keeping the filing system up to date to ensure the efficient operation of the administrative office.
協(xié)助總經(jīng)理的日常工作,,包括為其提供秘書服務(wù),處理行政辦公室事務(wù)并幫助其他行政助理和文員解決工作出現(xiàn)的問題,。監(jiān)督所有行政職能包括收發(fā)內(nèi)部及外部郵件,、獨立處理信函往來、及時更新歸檔系統(tǒng),,保證行政辦公室的高效運行,。
Essential Responsibilities 基本職責
Organize the General Manager Calendar, arrange his/her appointments and meetings accordingly, record same in diary and ensure the General Manager has the appropriate documentation for each appointment.
有效統(tǒng)籌總經(jīng)理的工作日程,合理安排會議及預(yù)約,,記錄在工作日記中并確??偨?jīng)理使用正確的文件。
Attend meetings such as Department Head Meeting, Morning Briefing and any other when requested.
按要求參加部門經(jīng)理會議和行政會議等,。
Take minutes of attended meetings, accurately transcribe and circulate to relevant persons as soon as possible after the meeting.
正確記錄會議并及時傳送到相關(guān)人員,。
Receive visitors and guests. In the absence of the General Manager, answer questions and concerns and follow through resolutions.
接待來訪者和客人。在總經(jīng)理不在時回答客人的問題,、幫助客人排憂解難,。
Assist General Manager with travels arrangements for business trips as required.
按要求為總經(jīng)理的商務(wù)旅行安排行程。
Assess priorities of work and, wherever possible, assist in organizing General Manager’s priorities.
根據(jù)各項工作任務(wù)的重要性幫助總經(jīng)理安排工作,。
Answers telephones in the Executive Office as required.
接聽行政辦公室的電話,。
Prepare replies to correspondence, record and files as required.
按照要求準備回信,記錄及備檔,。
Assist Cluster General Manager with translations, both in oral and written.
協(xié)助口頭及筆頭翻譯,。
Maintain strictest confidentiality at all times on all secret matters.
嚴守酒店機密。
Demonstrate essential overall knowledge of the organization.
充分了解酒店情況,。
Understand the responsibilities of other sections and departments and cooperate with them.
了解其他部門的工作職責并與其合作,。
Adhere to the hotel’s security and emergency policies and procedures.
堅守酒店的安全制度、緊急情況處理規(guī)定和程序,。
Demonstrate professional attitude and behavior at all times.
任何時候表現(xiàn)出職業(yè)態(tài)度及行為,。
Prepare and maintain files, reports, letters, memorandums and other relevant business documentation.
起草和維護文檔、報告,、信函,、備忘錄和其它相關(guān)業(yè)務(wù)資料。
Ensure all reporting and servicing deadlines are met on a timely basis.
確保所有報告和服務(wù)都按時完成。
Maintain an accurate tracking system for prompt handling of issues concerned.
作好各類文件資料的追溯和跟進管理,,以便各相關(guān)事宜能得到及時準確的處理,。
Order and maintain office supplies.
保證辦公室內(nèi)辦公用品的充足。
Carry out other tasks as directed by General Manager.
完成總經(jīng)理交待的其它任務(wù),。
The management reserves the right to change / extend this job description if necessary at any point of time during the employment.
如有必要 ,,管理層有權(quán)更改或補充該職位描述。
Carry out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的職責和被指派的職責
1. Good computer skills in most commonly used programs, i.e. Microsoft Office, Excel, PowerPoint etc.
掌握電腦技巧,,熟練操作 Microsoft Office, Excel 和 PowerPoint 等辦公軟件,。
2. Good communication skills, both verbal and written, both in Chinese and English,Cet-6 or above.
具有良好的口頭和書面中英文溝通技巧,英語六級及以上
3. At least 2 years experience as assistant general manager or secretary in hotel.
有國際連鎖品牌酒店總經(jīng)理助理或秘書同崗位經(jīng)驗2年及以上,。
4. University and above.
大學及以上資歷,。
5. Resourceful and creative.
隨機應(yīng)變的能力,具有創(chuàng)造性,。
6. Actively develop team spirit in all work.
所有工作中積極發(fā)揚團隊合作精神,。
7. Take responsibility for your actions and make decisions.
勇于為自己的行動負責并敢于做出決定。
8. Secretarial skills, i.e. typing, filing systems, office work flow etc.
熟練掌握秘書工作技能,,如打字,、檔案管理和辦公室工作流程等等。