“We are Hilton, We are Hospitality. 我們是希爾頓,，我們詮釋待客之道,。”
1.To inspect areas cleaned using check list to see that cleaning is adequate, supplies in rooms are standard and rooms need for immediate repairing are reported.
根據(jù)檢查表檢查區(qū)域是否達(dá)到清潔標(biāo)準(zhǔn),，客房用品是否按標(biāo)準(zhǔn)補入充足,，以及房間是否需要急修等，并全部記錄下來
2.To inspect check-outs before reporting them okay ready for sale.
在將房間放給前臺待賣之前再次檢查房間是否為已退房并已干凈
3.To receive special requests from guests and carry them out.
知道客人的具體特殊要求之后并幫助其滿足
4.To supervise cleaning of guestrooms, corridors and stairs.
監(jiān)督檢查客房,、走道和樓梯的清潔衛(wèi)生
5.To train and assist room attendants.
幫助培訓(xùn)客房服務(wù)員
6.To prepare daily mini-bar consumption report and to supervise for replacing mini-bar stock.
制定每日酒水消耗單并且檢查確定客房酒水是否已補足
1.At least one to two years of experience as Floor Supervisor in other smaller hotel establishment.
至少一到兩年在其它酒店樓層主管經(jīng)驗
2.Minimum 3 years related working experience in hotel industry.
至少三年相關(guān)酒店工作經(jīng)驗,。
3.Possess initiative and willing to take on extra responsibilities when required.
積極主動，愿意承擔(dān)額外的職責(zé),。
4.Line operations management and labor related experience preferred.
有運作部門工作經(jīng)驗者將被優(yōu)先考慮,。
5.Experience in similar capacity with international chain hotels.
同級別國際連鎖酒店的工作經(jīng)驗。
6.Pro-active management and leadership skills at all times.
在任何時候積極主動的管理和領(lǐng)導(dǎo)
