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1.Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.

熟悉掌握菜單及飲料單上的內(nèi)容,，并可以詳細(xì)的給客人做出解釋

2.To actively check staff product knowledge on each shift.

在工作中隨時(shí)檢查員工的產(chǎn)品知識(shí)

3.Excited customers, and returen customers at most

使客人喜出望外，最大程度地回報(bào)客人

4.Supervise staff excutive strictly with guests reception procedure, and understand customers hobby

督促員工嚴(yán)格執(zhí)行重點(diǎn)客人的接待程序,，并熟知客人喜好,，靈活運(yùn)用

5.Check reservations for the day, ensuring that the restaurant & staff have tables ready and large bookings have been confirmed by phone.

檢查餐廳當(dāng)天預(yù)定，保證員工能夠按照預(yù)定準(zhǔn)備及正確擺臺(tái),，做好相應(yīng)的準(zhǔn)備,，并能致電確認(rèn)預(yù)定

6.By assisting bar attendants & kitchen staff where required and carry out any reasonable duties requested by the Manager.

在必要的時(shí)候協(xié)助酒吧及廚房的同事，并完成經(jīng)理交與的任務(wù)

7.By ensuring all staff are briefed for the details of the shift ahead.

確保所有員工提前了解班次詳細(xì)安排

8.Follow up any guest questions or queries immediately and if you don’t know the answer, check with your Manager.

滿足客人的各項(xiàng)要求,，如不能立即回答客人的問題請(qǐng)與經(jīng)理聯(lián)系

9.A supervisor must have detailed knowledge of Departmental Standards.

作為主管需熟悉掌握部門的各項(xiàng)標(biāo)準(zhǔn)

1. More than 1 year of the same position experience.

具有1年以上同崗位工作經(jīng)驗(yàn),。

2. Able to endure hard work.Have good sense of responsibility and team work.

工作勤奮，具有團(tuán)隊(duì)合作精神,。

3.Communicate with guest efficiently.Customer oriented, Credibility.

與賓客的有效溝通能力強(qiáng),，具有服務(wù)意識(shí)，為人正直,、誠(chéng)實(shí),、敬業(yè)。

4. Good professional habits. Integrity.

具有良好的工作習(xí)慣,、較高的職業(yè)素養(yǎng)與道德,。